Mystery Bouquet
Let us surprise you with a beautifully curated arrangement designed just for you. Our Mystery Bouquet features a unique selection of seasonal blooms styled with our florist’s creative touch, while still honouring the colour palette of your choice. Perfect for those who love a little surprise, this option ensures a stunning, "one of a kind" bouquet every time.
Refunds & Returns
All of our floral arrangements, including our Mystery Bouquets, are made to order with fresh, seasonal blooms and crafted with care. Because Mystery Bouquets are designed as a surprise selection tailored to the colour palette of your choice, we do not accept returns, exchanges, or refunds based on personal preference or expectations of specific flowers.
If there is an issue with your order upon delivery, such as damaged flowers or receiving the incorrect colour palette, please contact us within 24 hours of delivery. We are committed to resolving any concerns promptly and ensuring your satisfaction.
Thank you for supporting our made to order business and understanding the unique nature of our handcrafted, surprise style arrangements.
Delivery Information
We offer local delivery throughout Newcastle and surrounding areas. A nominal delivery charge applies and will be automatically added at checkout based on your location.
All floral arrangements are carefully delivered by hand to ensure they arrive fresh and beautiful. We aim to deliver on your selected date and will contact you if any issues arise.
If you’re unsure whether we deliver to your area, feel free to get in touch — we’re happy to help!